Psychedelics.com Partner FAQ
Why List on Psychedelics.com?
Psychedelics.com offers a trusted directory connecting seekers with vetted practitioners, retreat centers, coaches, and therapists offering psychedelic-assisted therapy, integration support, ceremonial experiences, and related services.
What We Provide:
- High-Intent Traffic: Thousands visit our platform daily searching for services like yours
- Editorial Features: Our content team creates guides, articles, and resources that highlight practitioners
- Performance Marketing: We invest in SEO, advertising, and content marketing to drive qualified leads
- Trusted Directory: Comprehensive vetting builds trust with potential clients
- No Upfront Costs: Only pay when we successfully refer clients to you
Who Can List on Psychedelics.com?
- Psychedelic-assisted therapy
- Psychedelic preparation & integration coaching
- Plant medicine ceremonies and retreats
- Harm reduction and education services
- Related modalities
We do not accept:
- Unlicensed medical practice
- Services promoting illegal activities
- Discriminatory practices
- Guaranteed medical outcomes or unsubstantiated health claims
See our Acceptable Use Policy (Section 4 of Platform Terms) for complete guidelines.
Vetting Process
Detailed, honest answers in your submission are essential to our vetting process. We review:
- Service descriptions and safety protocols
- Pricing transparency and informed consent practices
- Public reviews and professional reputation
- Publicly available information about your practice
Our vetting process is designed to protect users and maintain directory integrity. Learn more about our vetting standards in Section 1.2 of the Performance Marketing & Directory Agreement.
When We Build the Profile for You
Before your profile goes live You will receive a full draft to review, including:
- Photos
- Bios
- Service descriptions
- Pricing
- Credentials
- Tags
- Location details
No listing is published without your explicit approval.
You’ll have the opportunity to confirm accuracy, request changes, or provide missing materials before the profile is activated.
How the Performance Marketing Model Works
Zero Risk to Get Started
- No upfront costs – List your services completely free
- No monthly fees – Unless you choose premium placement options
- No advertising spend required
Pay Only When You Earn
You only pay commission on actual revenue you collect from clients we refer to you:
Commission Structure:
- 15% on one-time services, products, retreats, and consultations
- 15% first month, then 10% months 2-12 on subscriptions
- Calculated on Net Revenue (what you actually collect, after subtracting taxes and processing fees)
Key Point: Since we’re paid after service delivery, you collect payment from your client first, then pay us our commission Net-30.
How We Track Referrals
- Direct clicks from your listing to your website/contact form
- Concierge introductions via our Human and AI assistants
- Self-reported discovery – client tells you they found you through us
- Editorial influence – client references our guides, articles, social media, or newsletters
Attribution Window: If someone discovers you through our platform and books within 180 days, we attribute that referral to Psychedelics.com.
Simple Monthly Reconciliation
By the 10th of each month:
We send you: Our click/lead log and a request for:
- Bookings from our platform including client name, booking date, and retreat date (to be paid after retreat completion)
- Completed retreats (payment due in next 30 days)
You submit: Your report matching these categories with client names and dates
By the 15th:
- We reconcile the data together
- If needed, we meet by video/phone to agree on attributed referrals
Payment: Net-30 from statement date (for completed services only)
Client names, booking dates, and retreat dates allow us to follow up with you regarding payment timing as retreats are completed.
How Are Referrals Tracked?
- Unique tracking URLs with UTM parameters
- Click tracking from your listing page
- Contact form submissions through the platform
- Concierge handoffs when our AI assistant recommends you
- Self-reporting when clients tell you they found you via Psychedelics.com
Your Responsibility: When a new client contacts you, ask:
“How did you hear about us?”
If they mention Psychedelics.com, our concierge, our articles, or our newsletter—keep a dated record and include it in your monthly report.
We maintain an 180-day attribution window from first Platform interaction to booking.
What Are My Reporting Obligations?
- All bookings/sales from Psychedelics.com referrals
- Net Revenue collected (gross minus taxes, fees, refunds)
- Any refunds or chargebacks
- Subscription renewals
- Self-reported attributions
Monthly Reconciliation Meeting (15th of each month and only if necessary):
- Compare our tracking data with your reports
- Resolve any discrepancies
- Agree on final attributed referrals
- Confirm commission amounts
Quarterly Audits: We may request supporting documentation up to 4 times per year with 10 days’ notice.
Grace Periods: You get 2 “mulligans” per year—up to 5 business days each—if you miss a deadline. Just notify us by the original due date.
See Section 2.2 for complete reporting procedures.
What If I Disagree With an Attributed Referral?
Notify Us: Within 90 days of receiving the statement, identify the specific disputed items and provide:
- Reason for dispute (duplicate, existing client, no Platform connection, etc.)
- Supporting documentation (CRM records, dated communications)
Pay Undisputed Amount: You still pay the undisputed portion on time; only withhold the specific disputed amount.
Investigation: We have 30 days to review and respond, considering:
- Our tracking logs
- Your CRM evidence
- Client self-reports
- Reasonableness of claimed influence
Resolution: Valid disputes result in credit on next statement.
See Section 2.3 for dispute resolution details.
What Happens If There’s a Payment Dispute?
Late Payments:
- Payments more than 30 days overdue may result in listing suspension
- We don’t charge late fees during good-faith disputes
- Repeated late payments can trigger termination
Non-Payment:
- Listings may be suspended after 30 days
- Termination possible after 60 days
- Outstanding balances remain due
Our Commitment: We work in good faith to resolve disputes. Honest disagreements about attribution are normal and protected.
How Do Clients Pay for Services?
- You collect payment from clients
- You report bookings to us monthly
- You pay commission on Net Revenue collected
- You convert inquiries into bookings
Our Role:
- We drive qualified, high-intent leads to your services
- We educate seekers so the inquiries you receive are warmer and more informed
- We feature your listing across our directory, guides, and editorial content
- We highlight your services through newsletters, social posts, and partner promotions
- We provide concierge support that may recommend your offerings when appropriate
- We present your practice with clear safety, screening, and modality context
- We maintain a trusted platform that increases your visibility and credibility
- We provide tools to help you track conversions and understand your performance
Refunds: If a client cancels and you refund them, no commission is owed. We’ll credit any commission already paid.
What If I’m Also Listed on Other Platforms?
You can be!
We don’t require exclusivity, but: Pricing Parity Required.
You cannot offer lower prices on your own website or other platforms than what you display on Psychedelics.com. This ensures fairness for clients who find you through our platform.
Attribution Matters: If someone finds you via Psychedelics.com first, then later books through your website, that’s still attributed to us. This is normal for performance marketing.
Existing Clients: Clients already in your CRM with documented booking/purchase activity in the past 90 days are excluded from attribution, unless they explicitly say they found you via Psychedelics.com.
How Do Seekers Contact Me?
Visitors can contact you through:
- “Connect with” section on your listing pages
- Link to you site on your main profile
- Direct inquiries after Psychedelics.com multi-media recommendations
What Marketing Support Do You Provide?
Included for All Partners:
- SEO-optimized directory listing
- Inclusion in search results and filtering
- AI concierge recommendations (Psybrarian)
- Social media mentions
- Email newsletter features (selective)
Potential Premium Features:
- Featured placement in search results
- Dedicated editorial articles
- Priority concierge recommendations
- Enhanced profile customization
- Premium badge/verification
Contact us about premium options: Su*****@**********cs.com
Can I Update My Profile After It’s Approved?
Yes! You can update your profile anytime through your account dashboard:
Instant Updates (No Re-Approval Needed):
- Availability and scheduling
- Pricing (must remain accurate across platforms)
- Contact information
- Service descriptions (minor edits)
- Photos (additions or replacements)
Updates Requiring Review:
- Major changes to credentials or licenses
- New service offerings
- Significant pricing changes
- Location changes
Annual Confirmation: At least once per year, you must confirm all information remains accurate and current.
Do You Verify My Credentials?
Initial Verification: During the vetting process, we review credentials you submit and may verify through:
- Professional licensing boards
- Educational institutions
- Professional associations
- Public registries
Ongoing Verification: We do not continuously monitor credentials but rely on:
- Your annual confirmation of accuracy
- Self-reporting obligations (notify us within 14 days of changes)
- Community feedback
- Public-source review when concerns arise
Important: You are solely responsible for maintaining current, valid licenses and credentials. Operating without required credentials is grounds for immediate removal.
What If My License or Credentials Change?
Notify us immediately (within 14 days) if:
- Your professional license is suspended, revoked, or restricted
- You become subject to investigation by a licensing board
- You receive a serious complaint or lawsuit
- Your credentials expire or are not renewed
- You move to a new jurisdiction requiring different licensing
How to Report: Email Su*****@**********cs.com with:
- Nature of the change
- Supporting documentation
- Timeline for resolution (if applicable)
- How it affects your ability to provide services
Failure to report can result in immediate suspension and liability for damages.
Can I Feature Client Testimonials?
Yes, with proper consent.
Requirements:
- Obtain written permission from clients
- Ensure testimonials are truthful and not misleading
- Do not use testimonials that make unsubstantiated medical claims
- Include necessary disclaimers (“Results may vary,” etc.)
- Respect client privacy and confidentiality
On Psychedelics.com:
- Verified reviews from clients who booked through our platform
- You can respond to reviews professionally
- You cannot remove negative reviews (but can dispute false ones)
What Content Can I Use From Psychedelics.com?
What You Can Do:
- ✓ Say “As featured on Psychedelics.com”
- ✓ Link to your Psychedelics.com profile
- ✓ Share positive reviews from our platform (with attribution)
- ✓ Reference your listing in marketing materials
What You Cannot Do:
- ✗ Use our logo without permission
- ✗ Imply endorsement of clinical outcomes
- ✗ Make claims like “Recommended by Psychedelics.com”
- ✗ Use our trademarks in a misleading way
We may feature your profile in:
- Editorial articles and guides
- Newsletter highlights
- Social media posts
- AI concierge recommendations (Psybrarian)
- Marketing materials
You grant us license to use your photos, bios, and descriptions for these purposes when you create your profile.
What Happens If There’s a Complaint?
We take safety seriously. If we receive a concern about your business:
Review Process:
- We assess the credibility of the information
- We look for corroboration from multiple sources
- We may conduct additional public-source research
Your Opportunity to Respond:
- We provide a summary of concerns (protecting submitter identity)
- You have 7-15 business days to respond
- You can provide evidence, context, or corrective action plans
Resolution:
- No action if concerns are unsubstantiated
- Contextual note added to listing for transparency
- Temporary pause while investigation continues
- Removal if serious safety issues confirmed
Appeal:
- You may request one internal reconsideration within 15 days
- Provide new or overlooked evidence
Your Obligations:
- Report any new serious complaints to us within 14 days
- Do not retaliate against anyone who raises concerns in good faith
- Cooperate with our review process
See Section 1.2.4 for complete review procedures.
What Data Do You Collect About Me?
We collect:
- Account information (name, email, business details)
- Professional credentials and licenses
- Service descriptions and pricing
- Photos and media you upload
- Client inquiries and communications
- Booking/conversion data you report
- Platform usage analytics
How We Use It:
- Provide directory and referral services
- Match seekers with appropriate providers
- Generate performance reports
- Improve Platform features
- Comply with legal obligations
Your Privacy Rights:
- Access your data
- Correct inaccuracies
- Request deletion (with some exceptions)
- Opt out of marketing
- Restrict certain processing
See Exhibit A (Data Management Policy) and Exhibit B (Privacy Policy) of the Platform Terms for complete details.
Can I Terminate My Listing?
Yes, at any time.
To Terminate:
- Provide 30 days’ written notice to su*****@**********cs.com
- Or terminate immediately for cause (material breach, safety concerns, etc.)
What Happens:
- Your listing is removed within 30 days
- Outstanding commission payments are due within 30 days
- We settle any refund/chargeback reconciliations
- Confidentiality obligations continue
Survival: These provisions continue after termination:
- Commission payments for referrals made before termination
- Confidentiality obligations
- Indemnification for claims arising during the relationship
- Attribution for bookings within the 180-day window
See Section 2.4 for termination procedures.
I Need More Help—Who Can I Contact?
We want you to succeed on Psychedelics.com. The work you do is important, and our mission to connect people with safe, effective psychedelic healing can’t be achieved without your success.
General Support:
Su*****@**********cs.com
Legal/Contract Questions:
le***@**********cs.com
Privacy/Data Questions:
pr*****@**********cs.com
Technical Issues:
te*********@**********cs.com
For serious safety/ethics concerns
re****@**********cs.com
Response Time:
We aim to respond within 48 hours (2 business days).
Quick Reference
| Action | Timeline | Contact |
| Monthly reporting due | By the 10th | Use dashboard |
| Monthly reconciliation call | 15th of each month | Scheduled automatically |
| Respond to concerns | 7-15 business days | Via email notification |
Report credential changes | Within 14 days | Su*****@**********cs.com |
Dispute statement | Within 90 days | Su*****@**********cs.com |
Termination notice | 30 days | Su*****@**********cs.com |
Support response | 48 hours | Su*****@**********cs.com |
Additional Resources
- Performance Marketing & Directory Agreement: Complete legal terms
- Platform Terms of Service: General platform rules and policies
- Acceptable Use Policy: Content and conduct standards (Section 4 of Terms)
- Privacy Policy: How we handle your data (Exhibit B of Terms)
- Vetting Guidelines: What we look for in partners (Section 1.2 of Agreement)